Placeholder — review with a solicitor before production use. This notice explains how Loften handles personal data within the client portal.

What we collect

Account details (name, email, role), content you upload, and security metadata such as login times and IP addresses used for audit logging.

Why we hold it

To deliver your project, communicate with you, meet our contractual and legal obligations, and keep the portal secure.

Retention

Financial and contractual records are retained as required by law. Other data is retained under our configurable retention policy and removed when no longer needed.

Your rights

You may request access to, correction of, or deletion of your personal data, subject to legal retention requirements. Contact privacy@loften.co.uk.